By kathlean M on 17 June 2019 | Verified purchase

that young man Steven was so fantastic . i would recommend that garage to anyone

Reply from Cambs Cars Ltd on 18/06/19

Hello Kathlean, Thank you for leaving us a 5 star review at Cambs Cars, We value all of our customers and pride ourselves on our customer service before and after purchase. Kind Regards Stephen Cambs Cars

By NIKEISHA L on 14 June 2019 | Verified purchase

He was very helpful, showed us what we should be looking for when purchasing a car, also helped set up car tax and sorted any problems asap. All round friendly, helpful business man.

Reply from Cambs Cars Ltd on 17/06/19

Hello Nikeisha, Thank you for leaving us a 5 star review at Cambs Cars, We value all of our customers and pride ourselves on our customer service before and after purchase. Kind Regards Stephen Cambs Cars

By Caroline S on 31 May 2019 | Verified purchase

I have just bought my daughter her first car from Cambs Cars Ltd. It is a worrying responsibility as a mum to make sure I find the right car, one that is suitable, within budget and overall safe. Luckily we were met with a friendly salesman who was extremely helpful giving us all the info we needed and helped us find the perfect car. Not pushy as all, let us test drive the car and then left us alone to make our decision. Vehicle also come with 3 months AA Warranty and 12 months Breakdown cover. I would definitely recommend to family and friends. Caroline

Reply from Cambs Cars Ltd on 17/06/19

Hello Caroline, Thank you for leaving us a 5 star review at Cambs Cars, We value all of our customers and pride ourselves on our customer service before and after purchase. Kind Regards Stephen Cambs Cars

By Terry A on 28 May 2019 | Verified purchase

No pressure sales person, plenty of time to look over the car in peace and take for a test drive, very pleased with the car and would definitely recommend Cambs Cars to family and friends

Reply from Cambs Cars Ltd on 17/06/19

Hello Terry, Thank you for leaving us a 5 star review at Cambs Cars, We value all of our customers and pride ourselves on our customer service before and after purchase. Kind Regards Stephen Cambs Cars

By Holly L on 04 May 2019 | Verified purchase

They are very polite and friendly ,i felt very looked after and had no worries or concerns buying my car from them I would definitely recommend this place to both family and friends.

Reply from Cambs Cars Ltd on 17/06/19

Hello Holly, Thank you for leaving us a 5 star review at Cambs Cars, We value all of our customers and pride ourselves on our customer service before and after purchase. Kind Regards Stephen Cambs Cars

By FIONA K on 02 May 2019 | Verified purchase

As a woman who was car shopping on her own i was a little worried as i have very little knowledge of cars. My concerns were soon gone. I arrived on site to be greeted by a very helpful sales man who was very knowledgeable and guided me to a car that suited all my needs and was very reasonably priced. there was no pushy sales tactics he let me have a look round on my own and let me take it out on a test drive on my own. The whole process from start to finish was a dream he even helped me tax my car and i was impressed that I got 3 months AA warranty which is a great peace of mind. I wanted to take the car straight away which again was no issue. I would 100% recommend this garage to anyone looking for a great car sales experience.

Reply from Cambs Cars Ltd on 17/06/19

Hello Fiona, Thank you for leaving us a 5 star review at Cambs Cars, We value all of our customers and pride ourselves on our customer service before and after purchase. Kind Regards Stephen Cambs Cars

By Edy P on 23 May 2025 | Purchase not verified

Great car dealers, excellent service! Make you feel very welcome and comfortable! Would highly recommend, the cars they have for sale or stunning and at a great price!

Reply from Cambs Cars Ltd on 27/05/25

Thank you for leaving us a 5 STAR review. We do strive to make the whole car buying experience as easy and stress free as possible. Kind Regards Stephen Cambs Cars

By Anonymous on 13 May 2025 | Purchase not verified

Not gonna lie and leave a fake review, but overall I'm not happy with the after sale service, which is I'm leaving 2 star, I have to be honest they do have a clean garage and a clean , genuine range of cars, however I'm not happy how I was treated. I bought a car from them for £5300 , that I had checked before buying and everything was good so that's fine. However a fault developed shortly after with the air flow sensor of the car which a small problem, so they asked me to bring the car back and they fixed it, however they didn't answer a single phone call I made and only replied to messages sometimes hours / days later, sometimes having to double text to get an answer. The question is why won't they pick up the call or at least call me back, instead of going back and forth with messages ? Anyway this was fixed and again I had a check engine light with the car ( I have to say this is 3000 miles later ) this time a glow plug fault flagged up , hence having to replace the glow plugs which is gonna cost me between labour and parts about £200. This time they refused to repair this as they said I went over by 600 miles and the warranty only covers up to 2500 or 3 months again fair enough, but the point I'm trying to make would it not have been a better look for the business to fix this as well especially since it hasn't even been 3 months from purchase ? After all they got £5300 for the car and I have to say the after car is absolutely lacking. My advice to you cambs car is sometimes try and go beyond what's written on paper to make customers happy and to gain a customer for life, rather than just a one off ! £200 isn't nothing for thr business but for an average person it could be a lot, they also didn't refund me any fuel cost for driving to them to fix the first issues, again I believe it would have been a better look to give me a gesture of good will. Would I recommend their cars ? Yes , but keep in mind the after sale customer service isn't the best. Your calls won't be answered and you won't be getting any gestures of goodwill from them. As a customer service eccentric business you have to remeber that what makes you stand out and how you get repeat customers is when you go above and beyond for them which isn't what was done for me, definitely won't go back.

Reply from Cambs Cars Ltd on 13/05/25

Hello, We welcome all reviews when positive or negative as it shows the real world of running a car dealership. To address some of your concerns in regards to the aftercare: You purchased a Lovely Honda Civic 2015 with 100,000 miles, You had a Full Pre Purchase mechanical inspection performed by your own mechanic and it came back all clear. Shortly after purchase, roughly 1 week you did have a issue with power under acceleration, you decided to have the car scanned nearer to your home address rather than pop back. It turned out to be a Air Mass sensor, nothing major just needed a new sensor replacement that takes 10 minutes to replace. We said we would happily order and replace the part under your warranty. You ordered a Cheap Ebay part and sent us screenshots to ask for the parts cost, Straight away I highlighted cheap ebay parts will not work on a Honda Civic. After 2 failed cheap ebay parts you did finally return to us. We fitted the Genuine Honda part, fixed. We then received a message stating how we are going to receive a 5 Star review and thank you so much if can I have my fuel money. Our reviews are genuine, Not purchased and as per the terms of your warranty: 2,500 miles / 3 months Engine & Gearbox Back to Base, so we do not refund people fuel. We received a picture of a fault code the other day with 1 glow plug fault after you have travelled 103,323 miles, this is a service item and it falls outside of your warranty mileage. Although a Glow plug for that car from our parts supplier is £16.74p. The Calls & Messages: 68 Messages & endless calls, yes we are busy and on multiple occasions we had to call / message you back when we are free, To confirm, 3 message were the Glow Plug, all other calls and messages were due to a Air Mass sensor, how many times can we repeat the same message? Come back and use your warranty. This was a long reply, this is not usually how a reply is conducted however, the accusations of not taking our aftercare calls / service needed to be fully covered. Hopefully going forward you will continue to enjoy the lovely car you have purchased. Cambs Cars

By Anonymous on 14 April 2025 | Purchase not verified

After purchasing the car I had the following issues:1. Entertainment screen didn’t work properly and I had to replace myself. Yes, Cambs cars sent me a new screen, but why wasn’t the issue with the screen picked up during the pre-check stage? 2. Wheel nut missing. Again, Cambs cars sent me a replacement but this didn’t work as the wheel nut hole was threaded so the car had to be taken ‘back to base’ to be repaired. How did the car pass the MOT with a wheel nut missing?3. Small leak from the transfer box. I had a local mechanic check the car two weeks after purchase and an oil leak was spotted underneath the car. The Cambs car mechanic checked the leak at the same time as repairing the wheel nut (see above) and said it was coming from the drive shaft seal. I didn’t want to drive 2 1/2 hours to get it fixed by Cambs cars, so I organised for a local mechanic to repair. The issue wasn’t the drive shaft seal (which I spent £25 on) but a small leak from the transfer box. I made contact with Cambs cars who said that the transfer box is not covered by the 3 month warranty as it’s technically not part of the engine or gearbox. Cambs Cars did offer to replace the transfer box oil and use an additive to seal up the leak. After speaking to a few mechanics, they strongly suggested that additive should not be used as it can do more damage than good. I have now decided to not bother sending the car back to Cambs cars and will get the work completed elsewhere. I have written this review to highlight that the checks that you would expect when buying from a private dealership don’t always take place, so please check the car throughly before purchase.

Reply from Cambs Cars Ltd on 15/04/25

Thank you for leaving us a review. We do strive to make the whole car buying experience as easy and stress free as possible however on some occasions especially dealing with cars at over 100,000 miles things can unfortunately go wrong. Just to go over the points raised: Entertainment touch screen was not responsive in certain places on the screen = Brand new screen instantly ordered. When diagnosing from a distance its hard to know exactly what has failed, The wheel bolt had sheared off in the bearing, Thus the new wheel bolt that we posted to you would not go in, You returned and we fitted a new wheel bearing and bolts. A Extended warranty was offered that would allow full coverage for other parts but this was refused, Thus a Engine & Gearbox warranty applies and is a back to base warranty. Hopefully going forward you will not have any issues with your Skoda Yeti. Kind Regards Stephen Cambs Cars

By Bethany N on 25 March 2025 | Purchase not verified

Would not recommend this trader to anyone. We brought a car what lasted 5 days before it had a fault we then had to take the car back to the trader to try and fix the fault and said it was one thing and then turnt out to be another thing they decided to replace things on the car that wasn’t even the fault we then got the car back and it was still doing the same thing so we contacted cambs cars to get the car recovered back to there garage to again fix the fault which they refused to so we had just paid £4,500 for this car and then we also had to pay for it to be recovered all in the space of five days. We explained to these traders that this wasn’t ideal we have a child who is very sick so needed to car for appointments etc they told us that we would have the car back in time but in fact we didn’t and we had to then pay out even more money to hire a car to get to these appointments. Anyway fast forward to today the car currently when starts has no end of smoke coming out the engine still has a light come what was apparently fixed but most of all the car doesn’t start now. I do not recommend these traders to anyone and they just fob people off we have now lost out on a lot of money and also have no transport to be able to get our sick child to important appointments. Very disappointed!

Reply from Cambs Cars Ltd on 25/03/25

Hello, I have literally SEARCHED our entire database for anyone with your name? Our database goes back years. I honestly believe you have left a review for the wrong dealership. However, if you do believe that this is us, I would hope you reach out to us to see if we can help, as we have no record of a car being recovered back to us, nor us refusing to repair a fault. Regards Cambs Cars